FAQ's

01. What's new with the Hacienda Doka website launch?

We're thrilled to introduce our new website, haciendadoka.com, which marks a significant step in our brand's evolution. The website features a fresh, user-friendly design, detailed information about our products, and an improved shopping experience. This launch is just the beginning of many exciting updates we're bringing to our customers.

02. How will the transition to Hacienda Doka coffees affect my current favorites?

Your current favorite roasts from Café Tres Generaciones will soon be part of the Hacienda Doka family, maintaining their distinctive flavors and quality. The transition is a name change with an upgrade in branding, not a change in the coffee you love.

03. Will there be any disruptions to ordering during the transition?

We anticipate a smooth transition with minimal impact on your ordering process. Our goal is to ensure that you continue to enjoy uninterrupted access to your favorite coffees throughout this period.

04. Why the rebranding to Hacienda Doka?

The rebranding to Hacienda Doka is more than a name change; it's a reflection of our roots and our future. Hacienda Doka is not just our brand; it's the name of our beloved estate nestled in the mountains of Costa Rica, the birthplace of our golden coffee beans. This transition symbolizes our commitment to bring you closer to the source of our exceptional coffee.

By adopting the name of our estate, we honor the land and the meticulous care that goes into cultivating each coffee bean. It's a promise of authenticity, quality, and a deep connection to our Costa Rican heritage. This rebranding is about enhancing your overall experience, from the first sip to the last. We are committed to innovation, improved customer service, and a seamless online journey, ensuring that every interaction with us reflects the excellence of our coffee.